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Ben Fruscione, MBA
Senior Director Operations
Benjamin.fruscione@sentrx.com
Every organization needs someone who can focus on the details and data that underpin a commitment to client satisfaction, efficient operations, and staying lean to ensure the delivery of services and solutions remains cost-competitive. At Sentrx, that’s Ben. An experienced leader in all aspects of customer service, supply chain operations, CRM/ACD technologies, lean concepts, and cost reduction efforts, Ben joined Sentrx with successful tours at world-class organizations, including Stryker and Bloomberg. Clients may not deal directly with Ben, but his focus in process efficiencies, performance improvements, and customer satisfaction help Sentrx produce an engaged workforce that drives quality outcomes for our clients.
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Doreen W. Lechner, Ph.D.
Executive Vice President Pharmacovigilance Client Services
Doreen.lechner@sentrx.com
Doreen is one of our client account group leaders, a role staffed only by industry veterans with exceptional command of drug safety and all of its related issues. Doreen’s particular area of expertise is a quality standards background developed over years of successful pre-qualification audits, client audits, and regulatory audits while here at Sentrx. A Sentrx client assigned to Doreen’s team will find a readily-available thought partner who can go deep into any issue as rapidly as necessary to create a solution. With sponsor experience forged in regulatory and safety positions of progressive responsibility at Wyeth, Schering Plough, and then Bristol Myers Squibb, it’s possible clients will have an issue Doreen’s never seen, but it’s highly unlikely. It’s the benefit of tapping a 30-year industry player with a deep commitment to quality and service. Thus, whether your issue is handling a particularly challenging case or how best to organize resources and structure workflows to meet fluctuating case volumes and looming deadlines, gaining expert insight for your organization is as easy as talking to Doreen.
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Colleen LoConte
Vice President Technology Services
Colleen.loconte@sentrx.com
As a leading safety technology company, we field a dedicated unit we call the Sentrx Technology Services Group, or Sentrx TSG. Colleen is our technology leader, broadly skilled in 21 CFR part 11 validation, compliance, change control, systems management, and data management and migration, as well as global regulated hosting and safety systems. Clients with safety technology needs will find practical, on-point expertise grounded in both her Sentrx experience and the experience she built for over 24 years with Warner-Lambert, Pfizer, and Dendrite International. Colleen’s team of safety system experts, infrastructure, and data management managers is a powerful tool for clients needing to rapidly execute safety technology strategies. A dialog with Colleen will reveal more than just a technology expert; it will produce the comfort and the trust you need for an on-time and on-target execution. That’s the benefit you get when you talk with our Sentrx TSG leader.
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Jim McGrath
Senior Director IT Operations Information Security Officer
James.mcgrath@sentrx.com
Jim’s our infrastructure guy. He manages all of the connectivity, security, access, and operations related to ensuring our clients can access their data 365/24/7, remotely, globally, and quickly. From his role leading the Sentrx infrastructure group and client support organization, Jim brings the project management and planning needed to drive system upgrades, migrations, and new installations. He’s got his hands directly on the administration, operations, and support of our data centers and enables our secure hosting. Physical security, the LAN, the WAN, firewalls, servers, and email systems, as well as our world-class Citrix environment and components including SSL, VPN remote access, backup systems, telephony systems, and workstations all fall under Jim’s direction. A 1984 graduate of RIT, we were first exposed to Jim’s approach through an engagement with Novartis. Suffice it to say, we were impressed. You will be too.
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Michael O'Gorman, CPA
Chief Finance Officer
Michael.ogorman@sentrx.com
Michael handles all aspects of our financial operations, but it’s his experience as a leader in several technology-focused organizations similar to Sentrx that makes him unique. His experience as CFO at VirtualEdge Corporation, an innovator in the field of talent lifecycle management solutions, as well as his work at Opti-Pay and Princeton eCom all enable Mike to be at the center of our commitment to develop and support technology-based solutions in PV, risk management, safety systems, and their related workflows. Mike’s commitment drives him to pay close attention to client’s technology needs, attend industry conferences, and interface heavily with our business partners, remaining consistently associated with a variety of executive sponsorship roles related to critical aspects of our business.
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Charles Saldarini
Chief Executive Officer
Charles.saldarini@sentrx.com
During his 18 years at PDI, Inc., Chuck Saldarini led the company from its earliest stages to a position as a powerhouse among contract research organizations, with annual revenues of $365M. In the process, he became a pioneer and a prime mover in the meteoric rise of the entire drug development outsourcing phenomenon, now a $29 billion industry spanning the entire globe. A graduate of Syracuse University, Saldarini currently serves on the boards of Cadient Group, Octagon Clinical Research Solutions, and Informed Medical Communications, as well as on the Board of Visitors at Syracuse University and the Board of Advisors at Anisfield School of Business at Ramapo College, New Jersey. Chuck’s proven success building the infrastructure, systems, and talent needed for growth led him to be selected as Sentrx CEO in 2009. Few men have the vision, foresight, and strength of will to build an entire industry. If you want to talk to one who does, talk to Sentrx.
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Vernon Smith
Senior Safety System Analyst
Vernon.smith@sentrx.com
A pure pharmacovigilance systems specialist with over 15 years of experience providing technical direction and support for the technology infrastructure, Vernon is one of the Sentrx TSG team who drives delivery of the final product. Tapping his experience at sponsors such as Pfizer, he’s run ARGUS, ArisG, Empirica™ Trace and is certified in Axway Synchrony Gateway Interchange 5.5. The real benefit of working with Vernon is his excellence in end-user training and support. Clients tell us that talking to Vernon is like talking to a globally-informed safety technologist who is still great fun to be around. We see nothing wrong with that.
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Wade Weinzetl
Senior Director Safety Systems
Wade.weinzetl@sentrx.com
A three-hour tour through drug safety technologies may not always sound like a good time...unless your guide is Wade. You won’t find anyone who commands a greater depth of knowledge about system capabilities and integration opportunities than Wade. With nine years at Sentrx, Wade’s basis of experience covers almost everything we’ve ever done in safety technology. For our clients like you, he’s a “go-to” resource for quickly mapping strategy across safety technology providers and solutions, connecting their capabilities with your needs, and making it all “case ready.” Need a guided, expert tour of technology solutions? Talk to Wade.
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Anna Zdep, MHRM
Human Resources Manager
Anna.zdep@sentrx.com
Attracting, retaining, bringing on board and assimilating top PV professionals, and governing our performance appraisal system are just some of the core areas where Anna Zdep focuses her energy for Sentrx. Anna joined us back in 2001 after gaining her industry bona fides at Novartis. Since then, she has developed in-depth knowledge about which types of talent work successfully in a client services environment and which don’t. It’s a critical skill for us and one we use constantly to judge the hundreds of PV candidates that contact Sentrx annually, looking for opportunities with our various safety teams, Medical Communications Center, and the Sentrx Technology Services Group. With a Bachelor of Science in environmental and business economics from Rutgers University and a master’s degree in human resources management, Anna offers clients the assurance of a professional staff environment, one grounded in more than 16 years diversified pharmaceutical industry and human resource experience.
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