Medical Affairs Services
Provided as either a stand-alone service or integrated into our end–to-end solution with Adverse Event Management, Sentrx Medical Affairs works as a trusted bridge between your company and your critical external constituents. Our execution is rooted in an evidence-based approach, one that ensures we collect, analyze, and disseminate only that information that meets the highest standards for use in the industry. That’s important because this role, more than any other, is about trust and how it’s earned to both protect and enhance your brand.
When we focus on managing your medical inquiries, product complaints, medical science liaison, or field sales representatives’ support needs, we never lose sight of the fact that Medical Affairs is a collaborative function. Our appreciation for the needs of cross-functional stakeholders such as regulatory affairs, pharmacovigilance, clinical research, sales, and marketing means we understand that the value we add goes much further than simply providing standard response letters or generating FAQ databases. We’re an important public interface, a critical connection to your patients, practitioners, and key opinion leaders. Thus, we fully recognize the sensitive balance between scientific use of data and commercial aspirations. Our strategy is therefore quite simple: we operate with a focus on medical accuracy and fair balance, while remaining non-promotional. Full disclosure and good science are our default settings.
The Sentrx Medical Communications Center (MCC) is the central point of our medical affairs delivery capability. It was created to provide an effective initial point of contact for all callers and all types of inquiries, including adverse event reporting. The MCC integrates and delivers the medical information best suited for your customer. We’re always cognizant of the fact that with every interaction, we represent you, your brand, and your values. For more on our Medical Communications Center, please click through the link in this section.
At Sentrx, the importance of our medical affairs offering is exemplified by our leadership. With 18 years invested in all aspects of the service, including experience with corporate integrity agreements, consent decrees, and licensing partnerships, we’re confident that when you talk to Sentrx, you’ll access the expertise you need to gain a first-class medical affairs capability.
Talk to Sentrx.
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Medical Affairs Services At A Glance
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Doreen Lechner, PhD EVP Pharmacovigilance Client Services |
